Private notes
Session notes remain in the therapist’s professional workspace.
Security and privacy
Professional data managed responsibly
Echilibru International separates the therapist workspace from the client portal and provides tools for managing documents and data rights.
Each person sees only the appropriate space
Therapist and client roles use separate authentication paths and interfaces.
Client portal
Clients access appointments, homework, assessments and documents intended for them.
Public profile control
The therapist can enable or disable the profile and public booking separately.
Tools for a documented workflow
The platform supports responsible organisation; professional and legal obligations remain with the user.
Agreements and consents
Documents can be generated, shared and kept alongside client activity.
Data Processing Agreement under Article 28 GDPR
The DPA describes roles, processing instructions, security measures, subprocessors and optional external integrations.
Read the DPA →European context
The International workspace is designed for therapists practising in an EU country.
Hosting in Romania and protected connections
These details match the platform’s privacy policy and Data Processing Agreement.
Servers in Romania (EU)
The platform and databases are hosted by ClausWeb / Romania Webhosting on servers in Romania, within the European Union.
Encryption in transit
The connection between the browser and platform is protected using HTTPS/TLS 1.2+.
Documented safeguards
The DPA describes storage in Romania/the EU, backups, access controls and the other technical and organisational measures.
View the safeguards in the DPA →Echilibru manages the appointment; the session takes place with the selected provider
The platform stores appointment data and the technical information needed to connect. It does not include its own feature for recording or storing the session’s audio or video content.
Google Meet
When Google Calendar is connected, the calendar event and Google Meet link are created through Google services. The audio-video session takes place in Google Meet.
Zoom
When a Zoom account is connected, the meeting is created through Zoom; Echilibru stores the identifier and link needed to join.
Separate external services
Google Meet and Zoom are different external providers. Processing during the session follows the terms and settings of the selected provider.
Privacy starts with a clear workflow
Configure access, public visibility and documents according to your practice.