Frequently asked questions
Answers about accounts, client access, appointments and using Echilibru International.
For therapists
Who can create an International account?
The workspace is intended for therapists practising in a European Union country.
Which languages are available?
The International interface is available in Romanian, German and English.
How do time zones work?
Therapist and client use their configured time zones, and appointments are displayed at the appropriate local time for each person.
How do online sessions work?
The therapist can connect Google Calendar for Google Meet or connect a Zoom account. The session link is created from the appointment and made available to the client.
Is a public profile required?
No. The public profile and public booking can be enabled or disabled separately in account settings.
Can I define breaks and time off?
Yes. The public schedule can include availability, breaks and periods of leave.
For clients
Does the client create their own account?
Client access is created and provided by the therapist. The client does not need a public profile.
What can a client see?
Clients see activities, appointments and documents made available in their portal.
Can a client see therapist notes?
No. Private professional notes remain in the therapist workspace.
Where does a client sign in?
Clients use the “Client sign in” page on Echilibru International.
What if I forget my password?
Use the recovery option on the sign-in page or contact the therapist who provided your access.
Could not find the answer?
Write to contact@echilibru.app and tell us which language you prefer for the reply.
contact@echilibru.app →